We Buy Cars - FAQs | Virginia Auto Outlet in Amherst
- Do you accept trade-ins?
Yes. In fact, we'll buy your car even if you don't buy one from us. We Buy Cars.
- Will you buy my car?
Once your car has been appraised, we'll give you a written offer that's good for seven days. You are under no obligation to buy one of our cars if you sell us yours. If you decide to sell us your car, be sure to read our checklist of what to bring with you.
- Will you explain how you appraised my car?
If you have questions about the appraisal of your car, speak with the appraiser who developed the offer. Our appraisers can provide a thorough explanation about the factors that influenced your offer. Start now by contacting a Sales Consultant.
- Why is your written offer different from retail prices?
Our appraisal offers vary from retail prices for several reasons. Due to the costs associated with reconditioning and applying guarantees and warranties on the cars we purchase for resell, we must purchase a car at a lesser amount than what we will sell it for. All cars that we purchase for retail sale must undergo inspection to meet our standards.
- How can I get an offer for my car?
You can have your car appraised at our location. This process usually takes 30 to 40 minutes.
- Will regular maintenance/repairs affect the offer?
Your car's overall physical and mechanical condition will have an impact on your appraisal offer.
- Do I need an appointment for an appraisal?
No appraisal appointment is necessary. Your appraisal takes as little as 30 minutes.
- What if I have a lien on my car?
We will need to contact your lien holder during business hours to get a payoff quote. To pay off the lien, we will need your lien holder's name and phone number, the name(s) on the account, and social security number & account number. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car.
- Monday 9:00AM-8:00PM
- Tuesday 9:00AM-8:00PM
- Wednesday 9:00AM-8:00PM
- Thursday 9:00AM-8:00PM
- Friday 9:00AM-8:00PM
- Saturday 9:00AM-6:00PM
- Sunday Closed
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